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Click and Collect: Welcome

Welcome

Welcome to the new Click & Collect service 

This service is setup to facilitate online borrowing and return of print resources from the Library collection.

How Click & Collect works?

Students and Staff are able to reserve up to 5 books from the main library collection. Since the book stacks have restricted access – borrowers can log on to the Online Library Catalogue using your RCSI email ID and password to select titles for loan. Library staff will retrieve items from main collection if available and will have it ready for collection at Information Services Desk. An email notification will be sent to requestors once items are ready for collection.

 

Click

  • Go to the library online catalogue and select up to 5 books to request.
  • Log in to Primo using your RCSI email ID and password.

  • Search for your desired book(s) and submit the request if available (you must be logged in to do this).
  • Once we receive the request, library staff will retrieve book(s) from the book stacks and scan it in the system and put it on hold shelf.
  • Once the book is scanned you will receive an email notification to your RCSI email address that your requested book is ready for collection. The email will include a collection date. Please be advised that it may take us a few days to process your request.
  • Requested books will be held for 2 days following notification. If your books are not collected within 2 days items will be reshelved.

Collect

  • The book hold shelf is located at the library information services desk.
  • When you visit the library, please request the staff at the desk to issue your requested book.
  • Please ensure that you have your university ID with you.
  • Once your ID has been verified, your books will be issued to you.